304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Privacy Policy

 At URMAZI, we recognize that your privacy is important. This Privacy Policy applies to all the products, services, and websites offered by URMAZI Networks, Inc. Please take a moment to read the following policy to learn how we handle your personal information.  

Why we collect personal information

URMAZI collects and uses your personal information to give superior customer service, provide convenient access to our products and services, and make a more comprehensive range available. In addition, we use your personal information to keep you updated on the latest products, software updates, special offers, and other information you might hear. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.  

How we collect personal information

We collect information about you in several ways. We might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a webinar, or participate in an online survey. In addition, when you register a new URMAZI Product, sign up for a URMAZI webinar, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.

When we disclose personal information

Because URMAZI Networks, Inc. is a Taiwanese company, your personal information may be shared with URMAZI’s parent company, subsidiaries, affiliated companies, or other trusted businesses or persons worldwide. They will be required to protect your personal information under the URMAZI Privacy Policy.  

 URMAZI works with other companies that help us provide products and services to you. We may need to provide your personal information to these companies at times. For example, we give shipping companies this information so they can deliver your products efficiently. The data they receive is for shipping and delivery purposes only. We require that the companies safeguard your personal information per URMAZI Privacy Policy.  

URMAZI may share personal information if we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to:  

  • Satisfy any applicable law, regulation, legal process, or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations thereof.
  • Detect, prevent, or otherwise address fraud, security or technical issues, or Protect against harm to the rights, property, or safety of URMAZI, its users, or the public as required or permitted by law.  

How we protect your personal information

URMAZI safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your information on the Internet. When using the URMAZI website(s), change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.  

URMAZI website(s) uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To register credit information, you must use an SSL-enabled browser such as Google Chrome, Apple Safari, or Mozilla Firefox. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Access to your personal information

When you use the URMAZI website, we make reasonable faith efforts to provide you with access to your personal information and either correct this data if it is inaccurate or delete such data at your request if it is not otherwise required to be retained by law or for use in legitimate business purposes. We ask individual users to identify themselves, and the information requested to be accessed, corrected, or removed before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.  

Collecting other personal information

When you browse the URMAZI website, you can do so anonymously. Generally, we don’t collect personal information when you browse – not even your email address. Your browser, however, automatically tells us the type of computer and operating system you are using.  

 Like many websites, the URMAZI website uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal personal information about you, except perhaps your first name, so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.  

 In some of our emails to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We may track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.  

Our companywide commitment to privacy

To ensure your personal information remains confidential, we communicate these privacy guidelines to every URMAZI employee. In addition, URMAZI adheres to industry initiatives such as the Online Privacy Alliance to preserve privacy rights on the Internet and in all aspects of electronic commerce. Though not a member, URMAZI works to maintain the same standards outlined by the organization.  

  • URMAZI does not knowingly solicit children’s personal information or send requests for personal information. 
  • URMAZI’s website contains links to other sites not part of the URMAZI group. URMAZI does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. 

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.  

The URMAZI Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.